About Us
Mia’s Bakery is a fast-paced, high-volume bakery known for quality desserts and excellent customer service. With multiple locations and a loyal customer base, we take pride in our commitment to hospitality, presentation, and consistency.
Position Summary
As a Counter Associate, you are the face of Mia’s Bakery. Your role is to create a welcoming environment, efficiently handle transactions, and ensure every customer leaves with a great experience and the correct order.
Key Responsibilities
-Greet customers promptly and professionally
-Guide customers through our menu and answer product-related questions
-Take and process orders accurately using our POS system
-Handle payments (cash, card, digital) and issue receipts
-Package items neatly and correctly for dine-in or takeout
-Maintain cleanliness and organization of the front counter and display cases
-Restock showcase and supplies as needed
-Follow all food safety and sanitation standards
-Communicate effectively with kitchen and barista staff
-Assist with opening and closing duties as assigned
Qualifications
-Prior experience in food service, retail, or hospitality preferred
-Strong communication skills and a friendly, positive attitude
-Ability to multitask in a fast-paced environment
-Comfortable standing for extended periods and lifting up to 25 lbs
-Reliable, punctual, and team-oriented
-Available to work weekends and holidays
What We Offer
-Competitive pay and employee discounts
-A collaborative team environment
-Opportunities for advancement
-Training and support from experienced staff
