Primary responsibilities include:
- Preparing and serving hot or cold beverages, such as coffee, espresso drinks, blended coffees, and teas.
- Operating espresso machines and other brewing equipment to create quality beverages.
- Ensuring consistent drink quality and presentation.
- Providing prompt, friendly customer service and educating customers on the menu.
Some essential skills include:
- Knowledge of coffee beans, brewing methods, and espresso techniques.
- Excellent customer service skills and the ability to engage with customers to ensure their satisfaction.
- Attention to detail and presentation to create visually appealing drinks.
- Ability to work in a fast-paced coffee shop environment.
- Baristas must efficiently manage their time to handle multiple orders, ensuring customers receive their drinks promptly.
- Proficiency in cash handling and using POS systems is necessary for processing orders and transactions.
- Maintaining a clean and hygienic workspace is essential to ensure the safety and health of employees and customers.
- Effective collaboration with coworkers is crucial as baristas often work as part of a team in a fast-paced coffee shop environment.
