Dear Irving Gramercy, a high-energy, upscale cocktail bar and private event space, is seeking a professional and dynamic Floor Manager to join our leadership team. We thrive on delivering unforgettable experiences through attentive service, creative cocktails, and a vibrant atmosphere. We are looking for a team player with a passion for hospitality who can engage guests, support our staff, and maintain an exceptional flow and quality of service throughout every shift.
If you are currently a Maitre D’, Lead Bartender, or Head Bartender, a Lead Host and are eager to advance your career, this is the perfect opportunity. Join our leadership team and let us guide you through the essentials of becoming an outstanding leader in the industry.
Position Responsibilities
As a Floor Manager, you will be expected to:
- Be present throughout service, ensuring all staff have what they need to deliver excellent service.
- Oversee guest satisfaction, resolving any issues swiftly and with poise.
- Uphold our high standards for a memorable guest experience through attentive, passionate leadership.
- Coordinate and host events
Position Qualifications
- A polished, professional demeanor and presentation
- Ability to work late nights and weekends
- Minimum 2 years of team management experience in hospitality and customer service
- Strong communication skills and initiative
- Focused, detail-oriented, and committed to excellence
- Ability to stay composed and patient with both guests and staff
Certification Requirements:
- NYC DOH Food Handler’s Certificate (required)
- TIPS certification (optional for hiring; if hired, course completion and reimbursement are provided)
Skills in Technology:
- Proficiency in Microsoft Office
- Experience with POS systems and reservation platforms such as Resy or OpenTable
Compensation
- Salary: $63,000 - $75,000 per year, based on experience
Benefits
- Health insurance
- Dental insurance
- Employee discounts
- Paid time off
- Paid training
Learn more about us at [www.dearirving.com](http://www.dearirving.com). Dear Irving on Hudson is part of the YJR Group, which includes Dear Irving Gramercy, The Raines Law Room, The Raines Law Room at the William, and Farm to Burger.
The YJR Group is proud to be an Equal Opportunity Employer and a Drug-Free Workplace.
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