We are seeking a dedicated and organized Front Office Assistant to join our dynamic team. This role is essential in providing exceptional customer service and support within our establishment. The ideal candidate will possess a blend of culinary experience and front-of-house skills, ensuring efficient operations while delivering a positive guest experience.
Responsibilities:
- Greet and assist customers with inquiries, ensuring a welcoming atmosphere.
- Manage the Aloha and Micros POS systems for order processing and cash handling.
- Prepare food items in accordance with food safety and sanitation standards.
- Assist in food service operations, including serving, bussing, and cashiering.
- Upsell menu items to enhance customer satisfaction and increase sales.
- Maintain cleanliness and organization of the front office area and dining space.
- Handle cash transactions accurately while adhering to retail math principles.
- Collaborate with kitchen staff to ensure timely food preparation and delivery.
- Monitor inventory levels of food supplies and assist with ordering as needed.
Qualifications:
- Previous experience in the food industry, particularly in quick service or fast food environments.
- Familiarity with Aloha POS, Micros POS, or similar point-of-sale systems is preferred.
- Strong time management skills with the ability to multitask effectively in a fast-paced setting.
- Excellent customer service skills with a friendly demeanor.
- Basic math skills for accurate cash handling and sales reporting.
- Knowledge of food safety practices and sanitation standards is essential.
- Culinary experience or kitchen knowledge is highly desirable.
Ability to work collaboratively as part of a team while also being self-motivated. If you are passionate about providing outstanding service in a vibrant environment, we encourage you to apply for the Front Office Assistant position. Join us in creating memorable experiences for our guests!
Job Type: Full-time
Background check will be conducted after acceptance.
Work Location: In person
