Job Title: Greeter (Temporary Assignment – Through End of Year)
Schedule: Thursday – Sunday, 8:00 AM – 4:00 PM
Pay: $21
Job Summary:
We are seeking a professional and welcoming Greeter to serve as the first point of contact for guests and owners at our Sales Gallery. The ideal candidate will embody the service standards and brand quality that distinguish Hilton as a leader in global hospitality. This role is vital in ensuring a seamless and positive experience for all visitors.
Key Responsibilities:
Guest Interaction & Hospitality:
Greet and engage guests and owners warmly upon arrival.
Handle all pre-arrival processes, including recording reservations, assigning Sales Executives, and managing the gifting program.
Ensure all front-of-house areas are presentable and meet brand standards.
Provide prompt, professional, and courteous service, ensuring guest satisfaction.
Customer Service & Issue Resolution:
Maintain a professional demeanor when handling guest concerns or difficult situations.
Address inquiries and provide information regarding the property and its offerings.
Administrative Support:
Rotate administrative duties such as updating reports and forms related to sales and marketing operations.
Update vacation planners and assist with guest-related documentation.
Answer and manage multi-line phone systems, directing calls appropriately.
Qualifications & Skills:
Previous experience in a hospitality, front desk, or customer service role is preferred.
Strong interpersonal and communication skills with a welcoming and professional demeanor.
Ability to work in a fast-paced environment while maintaining attention to detail.
Proficiency in basic administrative tasks such as updating records and handling guest inquiries.
Flexibility to adapt to changing tasks and responsibilities as needed.
This temporary role is a great opportunity to be part of a prestigious brand and provide exceptional guest experiences in a dynamic setting.
