Please come in anytime between 2 pm and 5 pm for an on-the-spot interview. We are on the corner of E27th and Park ave south ( 6 line to E28th)
IF EMAILING RESUME , WE WILL NOT OPEN ATTACHMENTS.
What You'll Be Doing
Answering phones in a polite and hospitable manner, taking reservations and guest requests, and answering guests' questions.
Handling the reservation system to make guests' check-in and seating as smooth as possible.
Maintaining updated table information in the reservation system
Conveying all appropriate guest information to managers, staff, and chefs (e.g. VIPs, special occasions, special requests, etc.)
Managing restaurant wait lists during high volume to accurately set guest expectations.
Maintaining a clean and orderly host stand and entrance area. Cleaning and sanitizing high touch points in the restaurant.
Greeting every guest as they enter the restaurant in a friendly and welcoming manner as well as giving fond farewells with guest departures.
Offering assistance to our guests with coats, bags, strollers, etc.
Accommodating guest requests whenever possible.
Offering a warm farewell and thank you to every guest as they leave the restaurant.
Immediately notifying management of any guest complaints, including any interactions with a guest that leads the host to believe that the guest is not 100% happy with their visit.
Requirements:
A minimum of 1 year of Host experience in a well-rated restaurant.New York Restaurant experience.A true passion for hospitality helping to create an environment where people not only have a remarkable dining experience but feel relaxed, welcome, and connected.
A genuine nature; able to comfortably engage in a natural dialogue with guests.
The ability to speak warmly and clearly in person and on the telephone. The inclination to be helpful, provide information, and answer questions.
The ability to multi-task and prioritize while focusing on etiquette and conveying a sense of calm and welcome.
Experience with restaurant reservation systems and point-of-sale systems.
Commitment to maintaining availability that aligns with the needs of the business
Sarabeth’s is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
DETAILS
$16 -$18 to start
Schedule Full time/flexible AM/PM
experience minimum 1 year of experience
Location 381 Park Ave S, New York, NY 10016, USA