ESSENTIAL JOB FUNCTIONS: MUST HAVE RESUME AND HOTEL EXPERIENCE.
1. Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
2. Supervise and inspect the cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. Able to clean rooms if there is an emergency and it is required to ensure hotel runs smoothly.
3. Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
4. Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
5. Respond to guest requests, concerns and problems to ensure guest satisfaction.
6. Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
7. Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
8. Comply with attendance rules and be available to work on a regular basis. Weekends and Holidays required.
9. Perform any other job related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have Hotel Experience.
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to grasp, lift, carry or otherwise move materials weighing up to 50 lbs. Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, housepersons, and inspectors to complete their individual tasks if situation demands.
Please apply with a resume
