Are you ready to spread joy through a scoop of ice cream? At Heap’s Ice Cream, we believe in creating moments of connection and community, one delightful dessert at a time. We’re looking for a friendly, enthusiastic team member who shares our passion for making people smile. As a Scooper, you’ll be at the heart of our playful and welcoming shop, ensuring every guest leaves with a memorable experience.
Responsibilities:
- Greet each guest with a warm smile and a genuine welcome, embodying the spirit of fun and connection.
- Take customer orders accurately and efficiently.
- Prepare and serve ice creams with attention to detail and presentation.
- Suggest ice cream flavors, toppings, and treats.
- Maintain a clean, organized, and inviting shop environment, from the counter to the seating areas.
- Restock inventory and maintain appropriate stock levels.
- Assist with opening and closing duties.
- Follow all health and safety guidelines, ensuring our shop is a safe and hygienic place for both guests and team members.
- Deliver exceptional customer service with kindness, humor, and a commitment to making each visit special.
Requirements:
- A love for ice cream and a passion for creating joyful, memorable experiences for every customer.
- Strong communication skills and a friendly, approachable personality that shines in a fast-paced environment.
- Strong attention to detail to create visually appealing ice cream treats.
- Basic math skills for processing transactions accurately.
- Flexibility in working different shifts, including weekends and holidays.
- Prior experience in food service or retail is a plus but not mandatory; we are willing to train the right candidate.
Qualifications:
- Previous experience in customer service or food service is a plus but not required.
- We are willing to train the right candidate.
- A passion for ice cream and creating enjoyable experiences for customers.
- Friendly, outgoing, and approachable personality.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong attention to detail and a commitment to quality.
- Excellent communication and interpersonal skills.
- Availability to work flexible hours, including evenings, nights, weekends and holidays.
PERKS + BENEFITS
- Competitive hourly pay ($16/ hour, including tips)
- A fun and inclusive work environment where teamwork is valued.
- Discounts on delicious ice cream treats.
- Flexible schedule
- Paid training
- Work-life balance
- Growth opportunities
Job Type: Full-time
Pay: $16 + tips
Expected hours: 15 – 25 per week
Schedule:
- Weekend availability required
Ability to commute/relocate:
- 171 7th Ave Brooklyn, NY: Reliably commute or planning to relocate before starting work (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Preferred)
Experience:
- Customer service: 1 year (Preferred)
