With a sleek and sophisticated atmosphere, The Wallace Lounge is located on the Upper West Side of NYC, at The Wallace Hotel. It is the perfect spot for hotel guests and local residents to unwind and enjoy a relaxed yet well-curated environment with expertly crafted cocktails, delicious small plates, live music and exceptional service.
Our team prides itself on creating a memorable experience for all our guests, through a daily focus on hospitality, attention to detail and hard work. The Wallace Lounge is open everyday, Sunday to Wednesday 5pm -11pm, Thursday - Saturday 5pm -12am
If you are looking for a great opportunity to join a talented team and to be part of a growing NYC hospitality group, this job is for you.
We have a successful and professional work environment with opportunities for growth and a development program to get you to that next position in your career, whatever that might be.
Qualifications
- At least 1-2 years experience in a fine dining or upscale casual restaurant
- Understanding of NYC hospitality and service
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Attention to detail and a passion for providing exceptional service
- Ability to work under pressure
- Flexible schedule, including evenings and weekends
Responsibilities include;
Assisting with opening & closing duties
Ensure that Bartenders have clean towels, glassware, etc.
Ensure the bar is well-stocked with ice, liquor, wine, beer, with garnishes, and napkins.
Keeping the bar clean by wiping down surfaces and bar equipment, sweeping and mopping, removing soiled glassware, and emptying trash receptacles.
Deliver food orders from kitchen to guests’ tables rapidly and accurately.
Prepare To-Go orders.
Maintain working knowledge of all drink menu items, including how various drink items are prepared.
Prepare tables for meals, including setting up linens and silverware.
Serve food to guests and prepare or serve specialty dishes at tables as required.
Prepare or serve hot or cold beverages, such as coffee, tea, or soft drinks.
Remove dishes and glasses from tables or counters and take them to the kitchen or bar for cleaning.
Clean tables or counters after guests have finished dining.
Perform cleaning duties, such as tidying up food server stations, pantry., dining room as needed.
Stock service areas with supplies such as coffee, food, tableware, and linens in preparation for the next shift or large parties.
A strong sense of urgency
Customer service skills
The ability to accept criticism and work well under pressure
The ability to work well with others
The ability to work on your own
Excellent verbal communication skills
A good memory
The ability to work well with your hands
Benefits:
- Fun work environment
- Highly competitive $
- Tip Pool in addition to hourly compensation
- 30% restaurant discount
- Flexible scheduling
- Ability to easily switch shifts
- Family meal
