Are you an experienced waiter or bartender looking to take the next step in your career? A manager looking for a change?
Dino Restaurant is seeking a dedicated and enthusiastic individual to join our team as a part-time (option for full time) Floor Manager. This role is perfect for someone with years of hands-on experience in the hospitality industry who is eager to expand their skill set and take on more responsibilities. The position will be part-time to start with the opportunity to take on more shifts with our private events.
Responsibilities include but are not limited to:
Overseeing daily operations on the floor
Consistently follow, complete and delegate daily “housekeeping/side work” tasks
Ensure exceptional customer service and guest satisfaction
Handle customer inquiries, feedback, and complaints/troubleshoot service issue
Train and mentor waitstaff and bartenders and assist with hiring/discipline
Liaison between back and front of house
Ensure compliance with health and safety regulations
Managing of on-site private events
Maintain Social Media Presence
Monitor online/phone in delivery orders
Help create and implement strategies to increase sales and profitability
Maintain inventory levels and assist with ordering supplies
Send daily sales and service report to all management and owners
Perform Basic Daily Admin
Qualifications:
Minimum of 4 years of experience as a waiter, bartender with supervisor /manager role a plus
Great attention to detail with strong leadership, communication and delegation skills
Comprehensive knowledge of POS/Reservation/Delivery Platforms (Toast,Resy,Grubhub)
Ability to work well under pressure in a fast-paced environment
Excellent customer service and problem-solving abilities
Knowledge of food and beverage trends and industry best practices
Availability to work evenings, weekends, and holidays as needed
Be comfortable reporting to the owners
We are a successful, family-owned Italian restaurant in Fort Greene, celebrating our 15th anniversary this summer. We have a small, close-knit group of staff who work well together and appreciate strong leadership. The right candidate will be a level-headed, detail oriented, direct and responsible person with great interpersonal skills and a well-developed sense of humor.
If you're ready to take on a new challenge and grow your career in the restaurant industry, we want to hear from you!
This position is a great opportunity for someone who wants to learn, grow into a larger role and be a part of an amazing work environment. Please submit your resume and a brief cover letter detailing your relevant experience and why you're interested in joining our team.