About Us:
We are a vibrant and dynamic hospitality group located in the heart of Midtown, known for our eclectic menus, exquisite cocktails, and exceptional customer service. We pride ourselves on creating a welcoming atmosphere where guests can enjoy memorable dining experiences. We are seeking experienced and passionate managers to lead our team and ensure the continued success of our establishment.
Job Description:
The General Manager and AGM will be responsible for overseeing the daily operations of the restaurant and bar, ensuring high levels of customer satisfaction, and maintaining a positive and productive work environment. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for delivering exceptional service.
Responsibilities:
- Leadership & Management: Lead, motivate, and manage a diverse team of staff, including servers, bartenders, chefs, and support staff. Foster a positive work environment and culture of teamwork and collaboration.
- Customer Service: Ensure that all guests receive outstanding service by maintaining a high standard of hospitality and addressing any customer concerns or complaints promptly and professionally.
- Operations: Oversee all aspects of restaurant and bar operations, including opening and closing procedures, inventory management, and compliance with health and safety regulations.
- Financial Management: Manage budgets, control costs, and maximize profitability. Analyze financial reports and implement strategies to achieve financial targets.
- Staff Development: Hire, train, and develop staff to ensure they have the skills and knowledge to perform their roles effectively. Conduct regular performance reviews and provide ongoing coaching and support.
- Marketing & Promotions: Develop and implement marketing strategies to attract and retain customers, including social media campaigns, special events, and promotions.
- Menu Development: Collaborate with the culinary team to create and update menus that reflect current trends and customer preferences. Ensure consistency and quality in all food and beverage offerings.
- Vendor Relations: Establish and maintain positive relationships with suppliers and vendors to ensure timely delivery of high-quality products and negotiate favorable terms.
- Compliance: Ensure compliance with all local, state, and federal regulations, including health and safety standards, labor laws, and licensing requirements.
Qualifications:
- Proven experience (2+ years) as a General Manager or Assistant General Manager in the restaurant and bar industry.
- Strong leadership and organizational skills.
- Excellent interpersonal and communication skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Financial acumen and experience with budgeting and financial management.
- Knowledge of food and beverage operations, including inventory management and menu development.
- Familiarity with marketing and promotional strategies.
- Commitment to providing exceptional customer service.
Benefits:
- Competitive salary.
- Health, dental, and vision insurance.
- Paid time off.
- Opportunities for professional growth and development.
- Employee discounts on food and beverages.
How to Apply:
Interested candidates are invited to submit their resume. We look forward to welcoming a dedicated and enthusiastic individual to our team!
PMac's Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
