About Us:
We are a vibrant and growing Ramen restaurant dedicated to providing exceptional dining experiences. We pride ourselves on our high-quality food, outstanding service, and welcoming atmosphere. We are seeking a dynamic and experienced Restaurant General Manager to join our team and contribute to our continued success.
Job Summary:
The Restaurant General Manager will support the Operations Assistant Manager in overseeing all aspects of restaurant operations, ensuring efficiency, profitability, and exceptional guest satisfaction. This role demands a hands-on leader with a strong understanding of restaurant management and a passion for hospitality.
Responsibilities:
Operational Management:
- Assist the Operations Assistant Manager in overseeing daily restaurant operations, ensuring smooth and efficient service.
- Monitor and maintain quality standards for food preparation, service, and cleanliness.
- Ensure compliance with all health, safety, and sanitation regulations.
- Manage inventory levels and place orders as needed.
- Assist in the opening and closing procedures of the restaurant
Team Leadership:
- Assist in recruiting, hiring, training, and supervising staff.
- Create and maintain staff schedules.
- Provide ongoing coaching and feedback to team members.
- Foster a positive and collaborative work environment.
- Address employee issues and disputes in a timely and professional manner.
Guest Experience:
- Ensure exceptional guest service and resolve customer complaints promptly.
- Monitor guest feedback and implement strategies to improve satisfaction.
- Maintain a strong presence on the restaurant floor, interacting with guests and staff.
Financial Management:
- Assist in managing budgets and controlling costs.
- Monitor sales and revenue, and implement strategies to increase profitability.
- Handle cash management and ensure accurate financial transactions.
- Analyzing store sales performance, labor statistics, controllable data for recommendations on store performance improvements for improved P&L
- Assist with payroll tasks.
Administrative Duties:
- Complete administrative task assigned by the Operations Assistant Manager.
- Maintain accurate records and reports.
- Once a week visits to HQ to discuss analysis data with the COO & Operations Assistant Manager.
Qualifications:
- 5 years or more experience in a full-service restaurant management role, preferably in Japanese and/or Ramen setting.
- Proven ability to lead and motivate a team.
- Strong knowledge of restaurant operations, including food service, sanitation, and safety.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced and demanding environment.
- Proficiency in restaurant management software and point-of-sale (POS) systems.
- Strong organizational and time-management skills.
- Must have Food Handler's Card
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Experience with inventory management and cost control.
- Experience with scheduling & payroll processing.
Benefits:
-Competitive salary
-Opportunities for career advancement.
- A positive and supportive work environment.
We look forward to reviewing your application & referrals!
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Able to provide referrals, preferably from the restaurant industry.
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Work Location: In person
