We are seeking experienced Front Desk and Surgical Booking Coordinators to join our high-volume Surgical team. This is an excellent full-time career opportunity for candidates with strong front desk, insurance, and scheduling experience who thrive in a fast-paced medical environment.
Key Responsibilities:
Schedule, confirm, and maintain patient appointment schedules for a multi-physician practice.
Arrange patient transportation and maintain accurate daily records.
Secure insurance verifications, referrals, and pre-authorizations for visits and procedures.
Complete patient registration and record demographic/insurance information.
Answer phones, assess call priorities, and route accordingly.
Receive and process cash/credit card payments, balancing daily transactions.
Verify procedure/diagnosis codes and ensure pre-authorization compliance.
Monitor and maintain inventory systems.
Accurately manage patient information using EPIC EMR.
Surgery Booking Coordinators:
Schedule outpatient surgeries, verify authorizations, pre-admission testing, and medical clearances.
Coordinate with operating rooms, nursing, anesthesia, and admitting teams.
Confirm surgery dates with patients and provide pre-op instructions.
Verify insurance and patient demographics; maintain surgical records in EPIC.
Assist with patient calls, appointments, and peer-to-peer physician reviews.
Coordinate surgical equipment and postoperative care as needed.
Requirements:
Minimum 2 years of recent medical office experience with insurance verification, pre-authorizations, or scheduling.
Medical Secretarial School or related experience preferred.
Prior clerical/administrative experience in a medical setting highly desirable.
Proficiency with computers; knowledge of CPT/ICD-10 coding required.
Billing experience a plus.
Bilingual (Spanish/English) highly preferred.
What We Offer:
Competitive hourly rate: $25–$27/hour
Excellent benefits package
Growth opportunities within a respected multi-specialty practice
Collaborative and professional team environment
Please note: This position follows an alternating Saturday schedule (7:30 AM – 1:00 PM).
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