2 openings . 2 separate jobs
Gravesend and Sheepshead Bay
We are a thriving and rapidly growing outpatient physical therapy clinic in Sheepshead, Brooklyn. We specialize in helping active people recover from injury so they can get back to sports and doing what they love.
Key Responsibilities:
Greet patients with a warm and welcoming demeanor, ensuring a positive first impression.
Schedule appointments, manage calendars, and coordinate patient flow to optimize clinic efficiency.
Collect patient information, insurance details, and update electronic health records accurately.
Answer phone calls, address inquiries, scheduling appointments, and provide general information.
Verify insurance coverage plan and assist patients in understanding billing and payment processes.
Maintain a tidy and organized reception area, ensuring a comfortable environment for patients.
Collaborate with medical staff and assist in administrative tasks to support smooth clinic operations.
Follow privacy and security guidelines when handling patient information.
Qualifications:
Previous experience as a medical receptionist or in a customer service role is preferred.
Strong communication skills, both verbal and written, with a friendly and professional demeanor.
Proficiency in using computer software for scheduling, record-keeping, and electronic health records.
Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
Attention to detail and accuracy when handling patient information.
Empathetic and patient-focused approach to interacting with patients and their families.
Familiarity with medical terminology and office procedures is a plus.
