We are a small, friendly medical practice in the heart of Brooklyn, dedicated to providing exceptional care to our patients. Our team consists of two experienced doctors who specialize in family medicine and internal medicine. We are looking for a reliable and organized Office Assistant to join our team and help us maintain a smooth and efficient office environment.
Responsibilities:
Greet and assist patients as they arrive at the office
Schedule and confirm patient appointments
Answer phone calls and respond to patient inquiries
Maintain patient records and ensure confidentiality
Assist with billing and insurance processing
Manage office supplies and inventory
Help with patient referrals and coordinate with other healthcare providers
Utilize Electronic Medical Records (EMR) systems, preferably eClinicalWorks
Perform general administrative tasks as needed
Qualifications:
High school diploma or equivalent
Previous experience in a medical office setting preferred
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficiency in Microsoft Office and medical office software
Knowledge of EMR systems, preferably eClinicalWorks
Ability to maintain patient confidentiality and handle sensitive information
Spanish speaking and Creole speaking