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We’re looking for a detail-oriented with strong interpersonal skill Pharmacy Clerk. Pharmacy clerks combine their clerical abilities with a dedication to customer service in order to support the everyday operations of their pharmacy. He/She must be able to work under deadlines in fast-paced environments and tolerate stress. He/She must also possess both strong mathematical skills and excellent communication abilities, both verbal and written
Perform Clerical Duties
The Pharmacy Clerk plays the role of receptionist, answering phones and greeting new customers in person. He/She is responsible for the customer service of a pharmacy, which includes receiving customer requests and resolving any customer problems and concerns, referring to supervisory staff when necessary.
Receive and Process Orders
Prescription orders are received by the Pharmacy Clerk, who must then accurately enter all necessary prescription, insurance and customer information in the appropriate computer systems. He/She is responsible for preparing accurate documentation of orders and sending them to the Pharmacist to be filled.
Conduct Pharmacy Transactions
Once an order is filled, the Pharmacy Clerk is responsible for packaging it and completing the sales transaction. This can include creating, printing and attaching appropriate prescription labels and packaging. The Pharmacy Clerk also acts as a cashier, processing sales and operating the pharmacy’s POS system.
Assist Pharmacy Staff
The Pharmacy Clerk may perform any number of additional duties in order to support the operation of the pharmacy and its personnel. This often includes taking inventory, noting stock levels and notifying the pharmacist of any inventory that is low or close to expiring. It can also include performing some pharmacy services under direct supervision of the pharmaceutical staff.
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Core skills:
Entering data quickly and accurately
Proficiency in Microsoft Word and Excel
Providing customer service, both face to face and on the telephone
Standing for long periods of time and lifting up to 50 pounds
Possessing strong mathematical skills
Operating cash registers and other related machines
