We are a Podiatry office located in Midtown Manhattan. We are looking for a full time receptionist/ Medical assistant. You will be responsible for providing support to ensure efficient operation of the Medical office/Surgical Facility. You will support the doctors and patients through a varieties of tasks related to patient care management, organization and communication. The target is to complete all activities accurately
Responsibilities:
- Be responsible for the daily opening and closing procedures of the office.
- Welcome all patients and visitors by greeting them in a pleasant and professional manner.
- Making sure all patients in waiting room signed in, are checked in and attended to.
- Keeping front desk clean and maintaining the reception area.
- Answer telephones, respond to inquires, schedule appointments and resolve patient issues.
- Collect co pays and balance total finances of the office on a daily basis.
- Assist patients with the completion of all necessary forms and documentation.
- Build and maintain patients records through the use of the office EMR system.
- Must File patient charts away and keep all paperwork in order.
- Monitor and respond to all incoming messages, emails and appointment request.
- Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
- Maintain daily operations of the office by following standard policies and procedures.
-Protect patient privacy by adhering to the HIPAA confidentiality
Skills and Qualifications
- High school diploma/GED
- Reception experience required
- Experience in a medical office preferred but not required
- Must be comfortable assisting in invasive procedures if needed
- Ability to work with a team and communicate efficiently
