We are a busy, neighborhood veterinary hospital located in Brooklyn Heights, looking to hire the right individual to join our reception team! The ideal candidate is personable, detail-oriented, a team player, customer-service minded, and demonstrates a passion for problem-solving. This individual absolutely must love helping people and their animals while maintaining a positive and professional attitude while doing so.
Above all else, the ideal veterinary receptionist candidate must exhibit the following:
1) Excellent customer service skills
2) Professional and friendly communication skills in person, on the phone, and by email
3) Proficiency with computers
4) The ability to work on several projects at once
5) A strong work ethic
6) A drive to help people and an ability to educate clients
7) Scheduling flexibility (some nights and some weekends)
8) Punctuality
9) Cleanliness and professionalism
Knowledge of the following is considered a huge plus:
1) Impromed
2) Animal care practices and veterinary procedures
3) Animal nutrition
4) Laboratory procedures
5) Veterinary terminology and/or medical record management
Duties Include:
1) Greeting and checking in clients
2) Scheduling appointments and procedures in accordance with the hospital’s protocol
3) Answering phones, responding to emails, and answering questions
4) Maintaining patient information such as general client information, medical history and insurance information
6) Charging clients
7) Providing general support to the veterinary hospital
For individuals without experience, compensation starts at $17 - 18 per hour. For individuals with experience, the rate is commensurate with said experience. Upon successful completion of probation, candidates are eligible for paid time off, health insurance including dental and vision, a contribution to their retirement account, a staff pet feeding program, and more!
Interested parties are required to be eligable to work in the United States and should reply to this post with a pdf of their cover letter and a pdf of their resume.
