We are working with a nonprofit org with an office down on Wall Street. The org helps students improve their educational situation by getting them into better high schools and then onto college. This position would be full time, in the office 5 days a week and would be temporary status that should convert to permanent.
Salary when temp will be $30-35 an hour, when perm should be up to $70,000 in salary.
Position Summary and Reporting: Reporting to the Chief Operations Officer, the
Operations Manager is a key member of the Operations, team. This is a very important
position that requires a strong understanding of the synchronicity of business operations.
S/he must be an energetic professional who believes in our mission and is willing and able to
perform multiple projects simultaneously.
The Operations Manager in conjunction with the Chief Operations Officer will primarily be
responsible for the management of Oliver Scholars operations to include: office
management, human resources, information technology and vendor management
functions.
This position requires an occasional Saturday commitment.
RESPONSIBILITIES
Resources and Information Technology functions, through improvements to each function,
as well as coordination and communication with staff, as outlined below:
Office and IT Management
In coordination with the IT management consultant team and Chief Operations
Officer help to establish and maintain clear, responsive, and accessible IT systems for
the staff.
In conjunction with the Chief Operations Officer, serve as the on-site IT point-of
contact for staff and provide basic IT support including: computer, email, voice/data
communications and LAN set-up for new staff as required.
Coordinate with the Chief Operations Officer to create orientation training for new
staff and training on new systems and standards.
Act as liaison between building management and organization administrators.
Coordinate all records related to leases (real estate, office equipment, services,
events, etc.) prior to execution.
Manage and oversee office services functions including office equipment, supplies and vendors.
Update and maintain operations manuals.
Serve as contact person for employees and vendors regarding office operations.
Serve as office supplies purchasing agent for organization.
Serve as contact person/back-up to Chief Operations Officer for emergencies.
Coordinate Office staff meetings.
Manage all inventory asset reports
Human Resources
In coordination with the Chief Operations Officer, manage recruitment efforts,
including writing job postings, reviewing resumes, coordinating and conducting
interviews, and conducting reference checks.
Conduct periodic scan of industry standards and best practices in HR management
and develop proactive recommendations for integration of appropriate practices.
Coordinate with senior staff to clarify the skills, behavior, and qualities the
organization wants exhibited by staff.
Identify, recommend and implement operational improvements to streamline HR
processes and procedures, such as the personnel handbook.
Ensure compliance with federal, state and city regulatory laws, guidelines and standards.
Ensure accuracy and confidentiality of data stored in employees files; both in electronic form and hard copy.
Develop, implement new staff orientation and on-boarding process; staff wellness and recognition activities.
Create staff engagement activities.
QUALIFICATIONS
Bachelor's degree required
A sense of discretion and a high degree of professionalism is required.
Demonstrates a highly professional and cooperative demeanor with supervisors and
co-workers.
4+ years of demonstrated dual experience in the office operations & human
resources field (beyond summer or short-term internships). Experience in a nonprofit
setting is preferred. Equivalent combination of education and experience sufficient
to successfully perform the essential job duties may be considered.
Proven ability to work with diverse communities, leaders and staff.
Knowledge of human behavior and performance; individual differences in ability,
personality, and interests; learning and motivation preferred.
Strong conflict resolution and negotiation skills.
An intuitive ability to recognize and appropriately convey the sensitive nature of any
situation and the ability to keep all matters appropriately confidential is necessary.
Strong interpersonal, communication, and presentation skills.
Demonstrated ability to work in a small team setting.
Flexibility to adjust and contribute to continually evolving work situation and
changing priorities.
Excellent computer skills, proficient with MS Office applications.
Excellent organizational skills with demonstrated ability to execute projects on-time
and on-budget
