We are seeking a dedicated and professional Front Desk Associate to join our team. In this role, you will be the first point of contact for our patients, ensuring they receive outstanding service and a smooth experience throughout their visit. Your responsibilities will include patient care coordination, clinical support, and various administrative tasks.
This is a Part time position, approximately 20hrs.
Patient Care Coordination:
- Greet and welcome all guests, maintaining a professional and serene waiting area.
- Check-in patients, ensuring they are prepared for their treatment.
- Ensure that all patients have completed the required consent and treatment forms.
- Schedule appointments based on patient preferences and availability.
Clinical Support:
- Organize treatment supplies, instruments, and equipment for each treatment room.
- Set up treatment rooms based on the day's scheduled services.
- Maintain a clean and hazard-free environment in the waiting area, treatment rooms, and overall office.
Administrative Duties:
- Handle all correspondence via phone, email, walk-ins, and chat.
- Manage bookkeeping and billing activities.
- Oversee supply replenishment, including stock verification and inventory receipt.
- Maintain operating reports, including therapist logs, daily status reports, and insurance submissions logs.
- Ensure the cleanliness and organization of facilities, including reception, treatment rooms, and lavatories.
Required Skills:
- Excellent customer service attitude with the ability to communicate in a welcoming and respectful manner.
Strong computer skills with proficiency in Mac and PC, including knowledge of scheduling application software
Outstanding communication skills.
- Demonstrates a commitment to thoroughness, professionalism, and problem resolution.
- Proven ability to input data accurately and efficiently.
- Knowledge of HIPAA compliance and the ability to handle patient records appropriately.
- General bookkeeping knowledge.
-Office experience preferred
Education and Experience:
- High School Diploma or General Equivalency Diploma.
- An intrinsic interest in wellness and complementary medicine is preferred.
Compensation:
- Starting salary is $18/hr.
How to Apply:
Please email your resume and cover letter to HR@CornerstoneHealing.com. Be sure to include “Front Desk Associate” in the subject line of your email.
Equal Opportunity Employer:
Cornerstone Healing is committed to providing equal employment and educational opportunities for all qualified individuals regardless of race, color, sex, religion, national origin, affectional or sexual orientation, age, disability, or other classifications protected by law. We adhere to all relevant federal and state laws and regulations.
We look forward to receiving your application and potentially welcoming you to our dedicated team at Cornerstone Healing!
