Are you a results-driven leader with a passion for office operations, customer service, and sales? Do you have experience supporting HR functions and thrive in a fast-paced, high-energy environment where you can truly make an impact? If you're ready to take your career to the next level, we want to hear from you!
What We Offer
✅ Comprehensive Training & Support – Get the tools you need to thrive and grow
✅ Competitive Salary – based on experience and performance
✅ Bonus Opportunities – Your success will be recognized and rewarded
✅ Work-Life Balance – Paid time off and holiday pay
✅ Retirement Benefits – IRA plan with company match
Your Role as an Office Manager
As our Office Manager, you will be the driving force behind office efficiency, sales growth, and exceptional customer service. You’ll lead a motivated team, secure key business accounts, support HR functions, and ensure smooth day-to-day operations.
Key Responsibilities
Sales Leadership & Business Development
Develop and implement sales strategies to drive revenue and secure recurring corporate accounts
Identify and build relationships with potential clients
Analyze sales metrics to improve performance and conversion rates
Coordinate marketing efforts to align with sales goals
Team Leadership & Performance Management
Recruit, train, and coach sales and office staff to meet and exceed targets
Set measurable goals, delegate tasks, and provide mentorship and support
Conduct performance reviews and help team members grow professionally
Operational Excellence
Work closely with operations to ensure promises made in sales are delivered smoothly
Oversee data management, customer service workflows, and internal office procedures
Troubleshoot and resolve challenges that may arise in daily operations
Act as the key point of contact and decision-maker in the absence of higher management
Customer Experience & Retention
Promote a customer-first culture by ensuring all concerns, inquiries, and service issues are addressed promptly and professionally
Take ownership of customer complaints, working to resolve conflicts effectively and ensure a positive outcome for both the client and the company
Implement and follow a clear escalation process for complex or unresolved issues, ensuring they are handled with care and urgency
Foster long-term client relationships through consistent follow-ups and excellent service
Continuously look for ways to enhance the customer journey and satisfaction
HR Support & Administration
As a critical support to the HR team, you’ll assist with a range of essential human resources tasks, ensuring a smooth employee experience from onboarding to exit. Your responsibilities may include:
Assisting with recruitment, interviewing, and onboarding new team members
Handling employee data, including compensation, benefits, time off request and performance tracking
Responding to employee questions regarding policies, benefits, and procedures
Delivering feedback from clients and handling disciplinary actions as needed
Performing reference checks, background screenings, and system data entry (e.g., new hires, terminations, leave of absence)
Escalating HR matters to senior leadership when appropriate
Supporting additional administrative tasks as needed
Who You Are
A proven leader with hands-on with strong sales experience and team management expertise
A problem solver with strong communication, negotiation, and customer service skills
Tech-savvy, organized, and efficient at juggling multiple priorities
Bilingual (English/Spanish) – required
Experience in a service-based industry is a plus
Why Join us
We're fast-growing, forward-thinking, and focused on excellence. As our Office Manager, you’ll have the opportunity to shape our continued success, support an incredible team, and make a real difference in your local market.
Ideal Candidate Traits
Strong interpersonal skills
Professionalism, discretion, and sound judgment in handling confidential matters
Ability to lead and collaborate with both team members and senior leadership
Excellent time management, multitasking, and prioritization abilities
Self-motivated, proactive, and able to work independently
Composed under pressure, with a strong sense of ownership and accountability
Ready to make your next move? Apply today and grow with us!
Job Type: Full-time
Benefits:
401(k) matching
Employee discount
Paid time off
Professional development assistance
Schedule:
8 hour shift
Work Location: In person
