Identifying debts: Identifying customers with outstanding debts and monitoring accounts payable statements
Contacting customers: Contacting customers by phone, email, or in person to discuss payment status and overdue balances
Negotiating payment plans: Negotiating payment plans with customers based on their financial situation
Documenting debts: Documenting debts collected and customer information
Developing collection systems: Developing systems to help the company meet its financial goals
Starting legal action: Starting legal action to recover debts if necessary
Staying up to date: Staying up to date on relevant laws, regulations, and company policies
Using technology: Using computer applications and other technology to manage data and reports
