Customer Service Representative (Office Environment))

Customer Service Representative (Office Environment))

14 Feb 2024
New York, New york city 00000 New york city USA

Customer Service Representative (Office Environment))

Full-time Customer Service Representative at a Property Management company

MUST BE FLUENT IN SPANISH & ENGLISH

We are looking for a motivated and organized team member to help us grow!

Duties/Responsibilities:

- Answer phone calls/emails

- Scheduling repairs/maintenance/cleaning requests and properly ensure resolution

- Keep track on leases, renewals and rent/utilities collection

- Update company's databases

- Filing / Scanning

- Inspect apartments prior to move ins and after move outs.

- Create reports for Accounting Department

- Collate and distribute mail

- Create invoices

- Be involved with the company's Marketing

Requirements:

- Must have great customer service skills and be able to problem solve

- Fluent in English and Spanish

- Know how to move around the city

- Proficient Microsoft Office (Word, Excel, Outlook)

- Organized and detail oriented

- Capable of working independently and collaborating with colleagues

- Strong communication skills and ability to thrive in a fast paced environment

Please submit your resume

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