Data Analyst &Customer Service (Long Island City)

Data Analyst &Customer Service (Long Island City)

06 Feb 2019

Data Analyst &Customer Service (Long Island City)

Position Overview

The Data Analyst position requires wide knowledge of end-to-end commission process for their assigned sales teams, requiring different Geo knowledge and understanding. Sensitek Inc is looking for a Data Analyst who will be a point of contact for questions relating to all commission issues, including compensation plans, calculations, and attainments. They will collaborate with other finance/sales teams as sales commission experts, seeking process improvements to apply changes.

Responsibilities

*Understands Sensitek Inc Compensation Plan

*Calculates/validates pay variable earnings accurately and on time for assigned sales teams and in line with current comp plan rules

*Provides input into and support the roll out of changes to the commissions system

*Provides a thorough monthly analysis of attainment, and can investigate and explain variances for high/low result fluctuations.

*Provides high quality, timely responses to the sales field and sales management, fully meeting their informational and reporting needs. Communicates complex logic and analysis in a manner that is easily understandable to the sales reps

*Creates District Target Sheets for their teams, with insight and understanding for accuracy and alignment to Sales Compensation Plan

*Understands and posts required manual attainment or adjustments that may impact results and communicates timing

*Maintains and looks for opportunities to improve commission tools with reference data, employee information, variant information, and comp plan information needed to accurately produce commission payments and reports, which include maintaining an accurate sales organizational hierarchy, updating new hires/transfers/terminations and any salary/comp plan changes

*Is a part of on-going process improvement and change within the team and upstream with other departments that improve the efficiency and accuracy of sales reporting and variable pay calculations. May lead process improvement initiatives

*Drives process improvements, and questions the "norm" to identify opportunities

Minimum Qualifications

*Bachelor's Degree in Finance or Accounting from a four-year college/university or equivalent experience

*5 years of progressive finance experience preferable with understanding of sales and sales commission

*Advanced Microsoft Excel skills

*Able to apply judgment consistently

*Works autonomously but provides guidance to other team members as needed, escalating items when needed to management

*Able to multi task and deliver results in a fast-paced environment with tight deadlines while maintaining accuracy

*Must be flexible in work time, as infrequent meetings are required with other team members in different Geographical areas

*Must be customer service oriented, and have a willingness to help sales reps and management (at all levels) understand and resolve commissions issues

*Applicant should have flexibility, an open mind, and a strong willingness to learn

*Able to be accountable from the result of the work

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