We are seeking a Front Desk Receptionist to join our Dental Office
MUST have past experience in a Dental Office, Receptionist/Assisting etc
The ideal candidate should have experience in clerical duties and customer service, with a focus on providing exceptional support to our clients.
Responsibilities:
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
- Take payments, use of credit card machines, follow payment history.
- Current Dental Software: (Eaglesoft), any experience in any dental software is recommended
- Manage insurance breakdowns, eligibility.
Experience:
The ideal candidate should possess the following skills:
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Microsoft Office Suite/Excel/Dental Software is a plus
- Hands-on experience with office equipment (e.g., fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
