Staffing Coordinator bilingual Russian/English is needed for Home Care Office in Rego Park, Queens.
Must have good computer skills: Outlook, Microsoft Word/Excel.
Knowledge of HHA exchange System is Preferred.
Pay rate will be determined during interview, Based on Experience.
Must have Weekend availability and after hours to work on call at least once a month
Job description
The Home Care Staffing Coordinator is responsible for assigning agency paraprofessionals (HHAs/PCAs) to patients. Responsible for maintaining ongoing communication with HHAs/PCAs, patients/their families, supervisor/s and insurance providers as needed for the daily operations of the Agency. Provides basic case management and coordination of services.
Schedules case coverage, always informing patient and/or significant other of the name of the scheduled caregiver.
Welcome and Wellness call to patients to ensure they are satisfied with services provided.
Ongoing communication with MLTC providers in regards to services, authorizations etc.
Participates in investigations for incidents/accidents/complaints.
Make notes for caregivers' behavior, issues warning as necessary.
