Job description
A furniture/art online gallery with an elevated design aesthetic featuring high quality home furnishings; including modern furniture, antiques, rare and unusual artifacts, fashionable collectibles and fine accessories, is looking for an Operations Supervisor / Sales Associate in our Red Hook, Brooklyn showroom. Submissions without salary requirements will not be considered.
Primary Responsibilities:
· Assist the Operations Director with daily company operations and communication with consignors.
· Perform electronic and physical filing, scanning, and general office organization.
· Enter inventory data, create sales tags, and tag merchandise.
· Conduct website data entry, and write and edit content.
· Scan, send, and file contracts and inventory documents.
· Track merchandise status and update all relevant departments.
· Communicate with consignors regarding inventory, price approval, markdowns, reclaims, and donations.
· Proactively engage with clients, understand their needs, and provide personalized recommendations to drive sales of high-end furniture pieces.
· Build and maintain strong relationships with clients, ensuring exceptional customer service and satisfaction.
· Learn and Maintain in-depth knowledge of our luxury furniture, including materials, design, and craftsmanship, to effectively communicate value to clients.
· Manage the scheduling, tracking, and delivery of luxury furniture shipments to ensure timely and efficient transportation.
· Communicate with suppliers, freight forwarders, and delivery services to coordinate logistics and resolve any issues that arise.
· Address and resolve any logistical issues, delays, or discrepancies promptly and effectively.
· Process payouts to consignors and manage payments for vendors and shipments.
Position Requirements:
· Highly motivated self-starter with exceptional organizational skills and a professional demeanor.
· Ability to work independently with minimal to no supervision.
· Proficiency in Microsoft Office and ability to work across both Mac and PC platforms (QuickBooks experience not required).
· Analytical and detail-oriented with excellent accuracy.
· Ability to handle confidential information sensitively.
· Confidently interact with individuals at all levels of the organization.
· Clear and concise communication skills, both verbal and written.
Submissions without a salary requirement will not be considered.
If you are organized, detail-oriented, and passionate about high-end furnishings, we would love to hear from you!
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: No more than 42 per week
Schedule:
Day shift
People with a criminal record are encouraged to apply
Experience:
Customer service: 1 year (Required)
Organizational skills: 1 year (Required)
Editing: 1 year (Preferred)
Writing skills: 1 year (Required)
Microsoft Office: 1 year (Required)
Ability to Relocate:
Brooklyn, NY 11231: Relocate before starting work (Required)
Work Location: In person