The Executive Assistant/Social Media Specialist is responsible for performing office related duties and works closely with the Broker in supporting the overall mission of the organization.This position carries out clerical responsibilities, including mail, accurate typing, copying, scheduling, maintaining Outlook calendars, office equipment, and conference rooms, and managing a multiline phone system. To be successful in this role, you should be proactive, meet deadlines and communicate effectively. This position entails increasing the bandwidth of the Broker by anticipating needs and taking ownership of planning, executing, and delegating activities, creating an extra layer of accountability. Also responsible for creating and publishing content on all social media platforms, including Facebook, Twitter, and Instagram, to grow an audience, build brand awareness, and ultimately, boost traffic. Your passion for social media as a communications tool will result in the adoption and implementation of social media best practices across all social media channels.
Executive Assistant Responsibilities:
Provide general administrative support to the Office Manager (as needed)
Meet and greet visitors and clients courteously and professionally and direct them to the appropriate personnel/area
Monitor the reception areas' cleanliness and overall appearance
Process check requests and process credit card reconciliations
Sort, distribute and track incoming/outgoing mail and packages
Schedule conference calls and video conferences as requested
Maintain office equipment/supplies and contact vendors, and submit tickets for repairs and maintenance
Maintain and organize an accurate filing system
Respond to client or vendor inquiries via phone & email
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Social Media Responsibilities:
Maintain and optimize company social media pages within each platform to increase the visibility of company’s social content
Build and deploy some paid social media campaigns
Stay up to date with the latest social media best practices, trends and technologies
Generate, edit, publish and share daily social media content
Create editorial calendars and syndication schedules
Requirements:
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus
This position includes an hourly rate.