-Qualifications
Minimum 5 years of retail experience in the sale of wine and Spirits.
Ability to engage well with customers
Commitment to excellence, quality and sincere hospitality
Passion for creating positive customer experiences
Ability to provide warm, genuine, and knowledgeable service
Excellent listening and communication skills
Ability to walk and stand for extended periods, and the ability to lift up to 30 pounds
Availability to work around peak hours, including nights, early mornings, weekends, and holidays
Neat and well-groomed appearance
Desire to work as part of a high-energy, efficient team in a fast-paced environment
-Responsibilities
The Wine Specialist is responsible for providing customers with detailed advice regarding wine selections and solutions to wine and food pairings and encourages customers to try options that may have not yet been under consideration
The successful wine specialist will engage customers with warm, quality service and build relationships with customers
Be decisive, taking the initiative to make things happen, anticipating issues, and developing contingency plans
Be flexible, responding with urgency and positively to changing environments
