We are an IT services provider seeking an IT Support Specialist to provide onsite assistance across multiple client sites in NYC. This role is ideal for a tech-savvy, customer-oriented professional with experience in high-end corporate and retail environments.
OVERVIEW
- Job Title: IT Support Specialist
- Expertise: Level 1 & Level 2
- Duration: 3 months, renewable
- Start Date: November 2024
- Location: Midtown Manhattan
- Compensation: $400 per day - $50 an hour
- Employment Status: Independent contractor
ROLE
- User assistance & troubleshooting
- Onsite & remote support interventions
- IT onboarding
- Connectivity & security management
- Password & account management
- IT equipment installation
- Documentation and inventory update
- IT support tickets management
REQUIREMENTS
-Strong presentation and communication skills
- Experience in corporate and retail IT support
- Adaptable in fast-paced settings
- Proactive problem-solving abilities
- Positive attitude focused on user experience
TECHNOLOGY EXPERIENCE
- Workstations
- Office Software
- Directory & Email Software
- VPN & Remote Access
- Printers & Scanners
- Phone, VoIP & Video Conferencing Tools
- File Sharing Services
- Collaboration Tools
- Password Management Tools
The recruiting process includes interviews, reference & background checks
