Job Responsibilities
Sunrise Senior Living operates a number of different brands of communities for seniors. As a result, this position’s
area of responsibility may differ among the various brands and states. Despite the differences in responsibilities
between the brands and states, the following are a core set of duties common to this position.
Essential Duties: General Security & Patrols
Conducts safety and security inspections of all community property to include common areas, resident
corridors, parking areas and perimeter access
Patrols community buildings and grounds as scheduled, may be required to register at watch stations to
record time of inspection
Examines doors, windows and gates to ensure that they are secure
Patrols community property to prevent and discover activity in violation of criminal, fire or safety codes
Watches for and reports irregularities such as fire hazards, leaking water pipes and security doors left
unsecured
Investigates and reports all acts of unlawful or safety hazards that would endanger persons or property
Investigates all incidents and suspicious occurrences filing incident report appropriately
Responds to all security calls and complaints, taking necessary action and handling on-scene emergency
situations until relieved by a Supervisor
Inspects and reports all dangerous conditions and any damaged or defective equipment, machinery and
property
Secures and unlocks areas and buildings in accordance with policy and community expectation
Raises, lowers and folds the flag appropriately
Essential Duties: Emergency Response
Notifies appropriate agencies in situations where their emergency response and support is necessary
Sounds alarm and / or calls police / fire department in case of fire or presence of unauthorized persons
Assist in emergency response procedures as per community policy
Ensures outside furniture or fixtures are secure in the event of inclement weather
Essential Duties: Safety and Risk Management
Partners with community team to ensure community is in compliance with OSHA requirements and
promotion of Risk Management programs and policies; monitors adherence to safety rules and regulations
Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers,
MSDS (Material Safety Data Sheets) and Lockout Tagout procedures
Escorts residents and team members to their cars after hours and as requested
Essential Duties: Resident Services
Reviews, reads, notates and initializes the Daily Log to document and learn about pertinent information
Assists residents with packages such as but not limited to groceries, mail and newspapers
Delivers items to residents in accordance with community policy
Practices positive resident and guest relations; ensures that appropriate resident and guest feedback is
communicated to supervisor
Essential Duties: General Administration
Reviews, reads, notates and initializes the Security Log to document and learn about pertinent information
regarding security activities recording data such as property damage, unusual occurrences and
malfunctioning of machinery or equipment
Reviews previous log entries, notes and memorandums
Activity participates in Cross Over meeting to remain informed; brief in-coming security staff and to hear
updates of security and community issues
Conducts inventory and inspects security equipment such as radios, telephones, beepers, batteries,
vehicles and keys
Completes appropriate forms and reports for accidents and incidents occurring during the shift
Essential Duties: Transportation
Schedules and provides transportation for residents in accordance with policy
May be required to drive the community vehicle as necessary
Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and
understand the key essential duties for safety and regulatory compliance
As applicable, maintain a current federal and state driver’s license such as CDL (commercial driver’s
license), chauffeur license and/or applicable license per state regulation with acceptable driving record in
accordance with Federal Department of Transportation regulations, state and Sunrise policies
Essential Duties: Training, and Contributing to Team Success
Actively participates as a member of a team and committed to working toward team goals
Demonstrates in daily interactions with others, our Team Member Credo
Committed to serving our residents and guests through our Principles of Service
Contributes in the overall engagement programs and processes (customer and team member
engagement) including participating in the team member engagement survey and engagement
improvement planning workshops
Attends regular meetings; Town Hall, Department Team Meetings, Cross Over, and others as directed by
the Supervisor / Department Coordinator
Classification and Training Required
Classification: Non-Exempt
This position is non-exempt and is subject to the overtime rules under the Federal Fair Labor Standards Act
and all state wage and hour laws and regulations
Sunrise University and Other Required Training
Fulfills all required training within the required timeframe, including the completion of all Sunrise University
training and study application appropriate for the position.
Completes all training required by the state or other regulating authorities including ongoing training per
regulations
Completion of the following training may be required and/or certificates available per regulations and laws
as applicable:
CPR and First Aid
Physical Activity and ADA Requiremen
