Office Assistant/Customer Service Representative

Office Assistant/Customer Service Representative

28 Apr 2024
New York, New york city 00000 New york city USA

Office Assistant/Customer Service Representative

Pre-Licensing Course.com is a trusted provider of the NYS DMV approved 5-Hour Online Pre-Licensing Course and is a well-established fast paced business.

We are looking for a friendly, energetic Office Assistant to help with the organization and running of the daily administrative operations of the company.

Requirements:

Excellent computer proficiency, organizational and follow-up skills

Bilingual in English and Spanish is must

Strong sales and communications skills – oral and written

Great customer service

Strong attention to detail

Ability to work in a fast-paced environment, ability to multitask

Ability to work independently with little or no supervision

Knowledge of Google Office Suite

3+ years of experience as an office assistant or related field

Professional and pleasant demeanor

Job Responsibilities:

Respond to email inquiries promptly and professionally, providing information about pre-licensing courses and addressing customer concerns.

Answer incoming phone calls and assist customers with inquiries related to our pre-licensing courses.

Utilize our website's admin tools to check and update course attendance records.

Proactively follow up with course participants to ensure a seamless experience and address any issues that may arise.

Collaborate with other team members to maintain a high standard of customer service.

Variety of other tasks as assigned

Salary:

We offer paid training at $16.00/hr (10-15 hours), salary is $21/hr.

Working hours are 8 am to 5 pm.

Growth opportunities, bonuses, and incentives for the right candidate!

Metro card after 90 days of employment.

Paid sick leave after 120 days of employment.

Yearly performance and salary review.

Paid vacation after 1 year plus benefits (401K)

Serious candidates only. Long-term with a minimum commitment of 1 year.

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