DIRECT CLIENT REQUIREMENT Job Title: Senior Equity Derivatives Support Job Type: Permanent Location: NYC, NY Role:
Provide all levels of application support for the Equity Derivatives Front Office users
Troubleshoot and diagnose trading and risk application in real-time. Review system issues and prepare requirements for the development teams
Support End-Of-Day processes for the complex Risk system and work in partnership with Global support and development teams
Take ownership of incidents and drive resolution. Communicate with business and IT stakeholders
Utilize ServiceNow to record and track incidents and releases
Track issues and prioritize workload
Conduct releases, deployment and DR management
Manage user queries and service requests (often requiring in-depth analysis of the technical and/or business logic of the systems)
Utilize DevOps automation techniques
Required Qualifications:
Minimum 5 years' experience in trade floor or related support experience in Front Office trading systems
Solid experience in Derivatives (either fixed income or equities) and trade lifecycle
Bachelor's Degree
Have a good understanding of Risk Management
Strong technical and analytical skills (SQL knowledge and some scripting experience)
Proficiency in UNIX and Windows
Ability to show solid problem solving skills under pressure
Excellent communication skills, ability to multi-task and work towards tight deadlines
Ability to handle a fast paced trading environment
Self-driven, proactive
Desired Qualifications:
Hands-on experiences in Autosys
Knowledge of Incident, Problem and Change management process
Middleware knowledge, such as TIBCO RV/Solace
Development skills (C# and/or Python)
A good understanding of ITIL practices
Knowledge of Equities EMS/OMS systems and flows
Derivatives product pricing and risk analysis
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