Job description:
Are you passionate about fitness and helping others have a great experience? Vibe Fitness Long Island City ( Grand Opening) is looking for a friendly, energetic, and organized Front Desk/Guest Services Associate to provide top-notch service to our members and guests!
Position:
Front Desk/Guest Services Associate (7AM-3PM or 3PM - 11PM)
Location:
Vibe Fitness @ LIC ( Grand Opening) located @10-04 Borden Ave, Long Island City, NY 11101
About Us:
Feel The Vibe. Where grit meets growth and community creates the Vibe. Born from the raw energy of Queens (Formerly known as BQE Fitness) , we’re not just a gym; we’re a movement. We blend the urban edge of our roots and a mindful, community-driven approach to wellness. Here everyone is more than just a member; they’re a vital part of shaping “The Vibe.” Together, we sweat, we strive, and we support each other on our journeys to strength, resilience, growth, healing, and self-discovery.
Job Overview:
As Front Desk/Guest Services Associate you will play a crucial role in providing exceptional customer service to our guests and members. This role requires strong interpersonal skills, attention to detail, and a friendly demeanor.
How to Apply:
Apply directly in person, we’ll be accepting walk-in applications at our Vibe BQE and Vibe Greenpoint locations. Applications will be accepted during the following times:
Vibe BQE:
26-50 Brooklyn Queens Expy W, Woodside, NY 11377
Monday from 11am-8pm
Tuesday from 11am-1pm and 4pm-8pm
Wednesday from 12pm-8pm
Thursday from 11am-1pm and 4pm-8pm
Friday from 12pm-8pm
Vibe Greenpoint:
147 Greenpoint Ave, Brooklyn, NY 11222
Monday through Friday from 12pm-2pm.
Responsibilities:
Welcome and greet members and guests with a positive attitude
Answer inquiries about membership, classes, and services
Assist with member check-ins and manage guest registration
Process payments and maintain accurate records
Provide tours of the facility and introduce guests to our offerings
Ensure the front desk and common areas are clean and orderly
Address member concerns and escalate issues when necessary
Assist with scheduling and booking personal training or group classes
What We’re Looking For:
Strong communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Customer service experience, preferably in a fitness or hospitality setting
Basic computer and phone skills
Passion for health and wellness
Flexible availability, including evenings and weekends
Previous experience as Front Desk/Guest Services Associate (Required 2 Year)
Why Work with Us?
Competitive hourly wage
Opportunities for advancement
Fun and supportive work atmosphere
A supportive and dynamic team environment
Perks:
· Free Gym Membership
· Discounts on Club Services and Products.
This is an entry level position with room for growth in our organization