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We are a wellness-oriented, mission-driven company in our 27th year working to make the world a healthier place and help people live their best lives. We are serious about our work, focused to meet our goals, passionate about health and wellness, and like to have fun while doing what we love. Our values of trust, care and respect are at the core of every treatment session and client interaction. Our thriving medical massage practice specializes in medical and prenatal massage, making this the perfect opportunity for someone who is committed to helping others.
MMG is seeking a self-motivated, detail oriented and dynamic Weekend Front Desk Coordinator to join our team. This opportunity can grow into a full time position for the right candidate. You must be well-organized, extremely computer-literate, possess exceptional people skills and have a strong interest in sales. You should be flexible, energetic, a natural multi-tasker, and thrive on the constantly changing challenges of a fast-paced work environment. You have the stellar qualities that enable you to rise to the challenge of running a busy office and the innate ability to make great decisions while maintaining an environment of equanimity.
You must be available on weekends, Saturday and Sunday, 9:30-6 with a possibility of 1-2 days during the week.
Responsibilities Include:
General Admin- includes data input, general correspondence, daily end of day sales reports
Booking - schedule and confirm appointments in person and on the phone
Customer Service - knowledgeable of all office policies and procedures as pertains to our clientele; be able to answer questions in person and on the phone
Sales -up-sell massage series, memberships and products to clients
Staff Management -knowledgeable of all office policies and procedures as pertains to our therapists; be able to maintain a friendly and efficient work environment
Communication -daily updates on all events in the office is expected. Reports directly to the Office Manager and/or the Managing Partner when applicable.
Project Management - supports Office Manager with projects, filing and other special projects
Office Cleanliness - restock laundry and supplies, vacuum, prep trash, etc.
Desired Skills/Requirements:
Be a self starter and be able to take direction from Office Manager
Be available Saturday and Sunday
At least 3 years of experience in an office setting
Great communication skills both verbal and written
Ability to multi-task and make informed decisions
Organized, dependable and have problem-solving skills
Strong computer literacy including Microsoft suite of products (Excel in particular), Google Docs, search engine utilization, social media. Proprietary databases and experience with SpaBooker or Scheduling Software are a significant plus.
Strong interest in sales or a sales background
