Objectives of this role
Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
Take responsibility for projects and solutions within the larger business initiative.
Handle business-critical IT tasks and systems.
Enable faster and smarter business processes and develop analytics for meaningful insights for leadership.
Work with the team to communicate project status, activities, and achievements.
Responsibilities
Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly.
Monitor data-center health using existing management tools and respond to hardware issues as they arise; help build, test, and maintain new servers when needed.
Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments.
Assist the help desk and other teams with troubleshooting to identify root cause and provide technical support when needed.
Working with vendors to get quotes for necessary purchases or maintenance renewal for our existing software and hardware.
Perform routine and scheduled audits of all systems, including backups.
Required skills and qualifications
Proven success in an IT role.
Knowledge of Active Directory, Windows Servers, desktops, Office365 and scripting with PowerShell.
Experience with or knowledge of programming languages and operating systems, networking, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching.
Experience in project management, application design and integration, and cloud computing.
Strong understanding of network fundamentals and infrastructure.
Excellent oral and written communication skills.
Solid troubleshooting and problem-solving skills.
Expertise in analyzing and repairing large-scale distributed systems; creating volumes and assigning them to servers; and remote replication.
Preferred skills and qualifications
Bachelor’s degree (or equivalent) in information technology or computer science.
Knowledge of Citrix application is a plus.
Professional certifications.
Ability to lift 30 or more pounds.
