We are seeking a dedicated and experienced Business Contact Manager to join our team as a subcontractor for FedEx. The ideal candidate will have a strong background in logistics, with specific experience in FedEx operations. This role involves overseeing daily package pickup and delivery (P&D) routes, ensuring smooth operations, and maintaining strong communication with drivers and FedEx Ground staff.
MUST BE AN EARLY RISER AND ABLE TO START WORK AT 6:30 AM. IF YOU CANNOT COMMIT TO THIS EARLY SCHEDULE, PLEASE DO NOT APPLY
Responsibilities:
- Ensure all daily P&D routes are properly staffed and that trucks are in optimal condition.
- Monitor route performance to ensure sufficient revenue generation.
- Handle driver accountability, enforce company policies, and manage communication with drivers and FedEx.
- Step in to drive routes as needed to cover staffing gaps.
- Record and report timesheets for payroll processing.
- Assist in recruiting, onboarding, and training new hires.
- Maintain and optimize delivery routes using the DRO (Dynamic Route Optimization) system.
- Coordinate and schedule maintenance and repairs for vehicles to prevent breakdowns.
- Ensure drivers are compliant with all regulatory requirements, including Hours of Service and vehicle inspections.
- Promote a culture of safety and ensure completion of all required safety training.
Requirements:
- Must be 21 years of age or older (required for insurance purposes).
- Must have a valid driver’s license.
- Willing to undergo a background check.
- Must be able to pass a drug test and DOT physical (both paid for by FedEx).
- Physically able to drive a P-1000+ sized vehicle (Large Step Van) and safely deliver packages to residential and commercial locations.
- Previous experience with FedEx is required; experience with UPS, Amazon, or other logistics providers is a plus.
- Mechanical knowledge for coordinating vehicle maintenance is strongly preferred.
How to Apply:
Please respond to this ad with your resume and a brief cover letter explaining your relevant experience. We look forward to hearing from you!