Our client, a global law firm located in the financial district is seeking ON SITE long term workflow coordinators for 2 shifts-8a-4p & 12p-8p. These positions do have potential to become permanent.
Position summary:
The Document Production Workflow Coordinator is an experienced position delivering exceptional customer service to our clients by providing timely and accurate document production of an intermediate to advanced level. Advanced ability to assess documents, has a technical eye to detect and ensure proper corrections (proofing, edits, conversions, formatting, creation, comparisons, etc.) for requesters. The position requires advanced software aptitude in those programs used for document production, as well as speed and accuracy in a high-volume, high-pressure production environment. The Document Production Workflow Coordinator may require the training of team members, and may be responsible for the day-to-day coordination of workflow within a shift or site.
Job qualifications:
Bachelor’s degree or equivalent with years of experience able to substitute
Minimum of 3 years prior office experience, proofreading, word processing or document production experience
Advanced knowledge of Microsoft Office suite; able to technically troubleshoot applicable software specific to the business/client
MS Office (Word, Excel, PowerPoint) certification desired
Advanced knowledge of document production and/or proofreading procedures and/or generally accepted practices
Extensive experience in business terminology, document production and/or proofing formats; skill and efficiency in use of reference resources
Attention to detail with emphasis on accuracy and quality; able to coordinate across the team and work on multiple projects simultaneously while ensuring quality results
Excellent verbal and written communication and interpersonal skills necessary in order to communicate questions and/or suggestions to client and other team members in a professional and customer service oriented manner
Ability to work in a fast-paced, deadline driven team environment
Good judgment and organizational skills with sound decision-making ability and solutions-oriented approach with the ability to ask for and follow directions
Ability to work both independently and collaboratively as part of a team; self-motivated to ensure own production
Communicate with team members, Lead, Supervisor, Manager and/or Client on job or deadline issues
Must be able to meet deadlines and complete all projects in a timely manner.
Ability to handle sensitive and/or confidential documents and information.
Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
Must work well in a team environment.
