ON-SITE Call Center RepresentativeContract role:This role is ideal for a new or recent college graduate looking to gain experience in the finance industry. This is virtually a paid internship where you can gain industry knowledge within the finance and investment industry!Qualifications:
Bachelor's or Associates Degree REQUIRED
Strong Communication Skills - will be making outbound calls to shareholders using a shareholder call list
Flexible work schedule -10-6, 12-8, 1-9, and Saturday availability
Benefits of this Role:
Market Exposure – Chance to speak to high-end clients and shareholders regarding upcoming campaigns that include mutual funds, equity firms, investment firms and more
Opportunity – Foot in the door with a reputable firm, to strengthen business and finance acumen
Overtime available – They are busy this time around and looking for those willing to do Overtime. That means time and a half!
Family-Oriented – The management team ensures everyone has a home away from home.
Work Space – newly renovated office in the heart of Manhattan! Walks away from restaurants, stores, and more
Job Overview:
Provide customer service to registered shareholders through inbound and outbound call lists.
Educate shareholders on various corporate actions, board and shareholder proposals voting options.
Track and monitor outstanding issues and provide clients with timely updates.
Log information into Access Database
Assist in the development of campaign themes to ensure the proper narrative is being communicated.
Work Environment:
Brand new renovated office
Candidates can expect a 40+ hr work week during busy season. available:
Mon-Saturday 40/hours PLUS OVT – 10:00AM-6PM
Possibility to switch into the Remote shifts of 12-8, 1-9, or 2-10PM (Saturday availability)
(Occasional mandatory overtime on Saturdays based on work load).
Fast-paced call center environment where you are expected to make 20-25 calls/hr
Call volume is monitored on a weekly basis to make sure you are meeting quota
Team oriented and work closely with other client services reps
Casual type atmosphere and big promoters of trying to create a fun work environment
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
