PC/hardware Technician

PC/hardware Technician

08 Apr 2021
New York, Stonybrook, 11790 Stonybrook USA

PC/hardware Technician


• Install and support Printers (Network and USB connected). New connections to or other connectivity methods may need to be set up and/or supported
• Assist with MiFi or Hotspot installation and assist with end user devices attaching to them
• Work with networking team to provide, repair and maintain network connectivity
• Setup desktops, laptops, docking stations, monitors and any other end user devices
• Password and account Resets; or guide user to resolution
• Assist users with any ITS software support issues or questions
• Validate lists of inventories deployed by site
• Coordinate with vendors and IT staff from other locations or agencies as required
• Support all hardware on site from all agencies; printers, workstations, laptops, etc.
• Any other tasks that are requested that can be completed
• Mobile device support


hardware, hardware/software, hardware installation, troubleshooting, password reset, printer support

Top Skills Details:

1. Troubleshooting experience. The main responsibilities for this position are going to be basic hardware troubleshooting or laptops, desktops, and printers
2. Ability to pick up on technologies quickly. Please verify with references. Each Vaccination site is going to have different equipment and there will be 2 weeks of knowledge transfer for consultants to pick up on technologies.
3. Good customer service skills and reliability

Additional Skills & Qualifications:

• Comply with NYS mask requirements
• Arrive on time and work through the duration of the shift
• Provide 5-Star Customer Service
• Escalate technical challenges through the defined channels
• Ensure compliance with NYS IT security and use expectations

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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