Employment Type:Full timeShift:Day ShiftDescription:Senior Registration Associate - Sleep Lab - Troy, NY - FT - DaysIf you are looking for a position as a Sr. Registration Associate in Albany, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located at 2 New Hampshire Ave, Troy.Position Highlights:Quality of Life: Where career opportunities and quality of life convergeAdvancement: Strong orientation program, generous tuition allowance and career developmentWork/Life: Monday – Friday Office HoursWhat you will do:The Senior Registration Associate is responsible for performing and overall coordination of clerical duties related to the efficient and service oriented operation of a medical practice. The Senior Registration Associate will perform all job functions in a courteous and professional manner consistent with the mission and core values of St Peter’s Health Partners Medical Associates.Perform and coordinate front-end functions to ensure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows:Scheduling and registrationCheck-inCheck-outCharge entry/claimsEnd of day processesGeneral duties including but not limited to:Document processingScanningInbox monitoringResponsibilities:Ensure distribution of work throughout the team is sufficient to meet daily schedulesDisplay leadership qualitiesManages daily staffing needs in coordination with office and float pool managersServe as a mentor and role model to all colleaguesSchedules patient appointments to maximize patient access.Handles all incoming calls and directs appropriately.Registers patient, obtains necessary consent forms and patient demographic data.Collects co-pay at check-in/or check-out when applicable. Documents monies collected and generate patient receipts.Acts as liaison between patients and clinical staff; monitors for delays and informs patient.Schedules all follow-up appointments at check-out, including ancillary and/or diagnostic tests.Obtains pre-authorizations for diagnostic testing for specialist office visits as assigned.Obtains referrals for specialist office visits.Consistently and accurately passes charges in accordance with office policies and procedures.Information Processing: Understands and performs parsing process on a daily basis to electronically file information into the Electronic Medical Record. Parses accurately in compliance with expected standards.Maintains patient confidentiality and adheres to HIPAA regulations.Works cooperatively with all team members to ensure quality patient care at all times.Communicates respectfully and effectively with providers, clinical staff, colleagues, managers and others.Cross covers other areas neededWhat you will need:Strong leadership skills requiredAssociate’s degree preferred, High School Diploma/Equivalent RequiredDemonstrated proficiency with Microsoft Office product and other computer applicationsDemonstrated experience with delivering successful customer serviceDemonstrated experience with handling multiple priorities in a deadline driven environment.Managing difficult customers respectfully and without confrontationPrevious medical office experience preferredAbility to lift 25 lbs.Pay Range:$18.50-$23.90Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.Our Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.Our Commitment to Diversity and InclusionTrinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.EOE including disability/veteran
