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Night AuditorRequisition ID
2023-47822 Category
Front Office Operations Job Location
US-MI-Utica Property
La Quinta Detroit - Utica
Compensation TypeHourlyHighgate HotelsHighgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.LocationLa Quinta Detroit - Utica
45311 Park Avenue
Utica, MI 48315OverviewThe Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.ResponsibilitiesMust be able to work with and understand financial information and data, and basic arithmetic functions.Must be willing to cross train in other accounting or hotel-related areas.Must be able to prioritize job functions in order to meet deadlines.Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).Audit and reconcile financial and statistical reports.Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.Prepare and distribute month-end reports.Audit and reconcile all Front Desk and Food & Beverage Cashier's work.Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.Prioritize job functions in order to meet deadlines.Ensure accuracy of all numbers reported including statistics.Input and update financial information into corporate communications network.Perform daily, weekly, monthly and annual data processing system functions as required.Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.Ensure overall guest satisfaction.Respond to governmental inquiries upon receipt.Handle guest requestsQualificationsHigh School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.Guest Service Experience preferred.Computer knowledge/skills required.Flexible and long hours sometimes required.Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or
