As a 7.5 Tonne Collection and Delivery driver for DPD, you'll play a crucial role in our operations and customer satisfaction. Your responsibilities will include:Serving as the first point of contact for our customers, providing exceptional service during parcel collection and deliveryEnsuring timely and accurate collection and delivery of parcels according to scheduled routesAssisting with loading and unloading parcels at the depot and customer locationsManaging a daily schedule of approximately 50-60 stops in your designated areaUtilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier itemsMaintaining accurate records of deliveries, collections, and any issues encountered during your shiftAdhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicleConducting daily vehicle inspections and reporting any maintenance issues promptlyUtilising handheld devices and company software to update delivery statuses and communicate with the depotResolving customer queries and concerns professionally and efficientlyAdapting to changing weather conditions and adjusting your delivery approach accordinglyCollaborating with depot staff and other drivers to ensure smooth operations and workload distributionMaintaining a clean and presentable appearance, as you represent DPD to our customersYour role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD's reputation for excellence in parcel delivery.
