As International Brand Trainer - Wholesale & Travel Retail, you will be part of the Wholesale & Travel Retail department at Rituals’ Central Head Office, located on the canals of Amsterdam. Within the Global Brand Education team, you will work closely with the Brand Education Project Specialist and report to the Brand Education Manager.Together, the team is responsible for developing and implementing innovative training programmes, inspiring content and practical toolboxes. In addition, you will help build a strong international Brand Education community, with the shared ambition of positioning Rituals worldwide as the number one wellbeing brand within multi-branded environments.As the International Brand Trainer, you are a global ambassador of the Rituals culture. You bring our brand philosophy, products and way of working to life across different markets, ensuring that teams around the world can create a consistent and inspiring Rituals experience. You are the connecting link between Head Office and the international markets. Both literally and figuratively, you are the eyes and ears of the field. Around 20 to 25 times per year, you will travel to different countries to train local field teams, including Rituals Beauty Advisors, Trainers and Account Managers as well as Beauty Advisors from key retail partners such as Heinemann, Douglas & Sephora. This includes training within Travel Retail and in new wholesale markets where no local trainer is yet in place.This full-time role (40 hours) offers a dynamic balance of approximately 40% training and 60% developing, improving and creating training content. It is exactly this combination that makes the role unique: with one foot in the field and the other in the development of Rituals’ global Brand Education strategy. Within the Brand Education team, you play a central role. You test new training programmes in practice, gather valuable insights from the field and translate them into concrete improvements for training programmes, content and toolboxes. In this way, you represent the voice of the field and have direct impact on the further development of Rituals’ global training approach.In this role, you will:Delivering online and on-site brand, AXE and Train-the-Trainer training programmesActing as the key trainer for the Travel Retail business worldwideTraining new Wholesale markets where no local trainer is currently in placeTraining and developing Rituals field teams, including local Rituals Trainers and Account Managers in international marketsDeveloping, optimizing and adapting existing training materials into inspiring and practically applicable training programmes, based on feedback, results and observations from the fieldStrategically coordinating training requests and aligning with a variety of international stakeholdersCreating inspiring content for platforms such as Your Rituals and acting as the face of learning video content
