In your role as Junior Operations Performance Analyst (m/f/d), you will play a critical role by ensuring operational excellence across all hubs. You will help enable the highest performance levels, drive data-informed decision-making, and ensure seamless collaboration across functions, supporting Flink Netherlands in delivering efficient, reliable, and scalable operations.Operational Performance Reporting: Safeguard, streamline, and improve operational reports to provide accurate, actionable insights for NL operations.KPI Management: Track and set fair, actionable KPI targets for hubs to monitor performance, identify underperformance, and drive targeted improvements.Data Analysis & Insights: Dive into operational data to improve efficiency and results—analysing delivery speeds, issue rates, outlier events, P&L metrics, and more.Collaboration & Stakeholder Support: Partner with Functional Owners, City Managers, and Hub Managers to track results, drive improvements, and align across functions.Support Presentations & Communication: Assist with presentations and stakeholder communication, from quarterly conferences to weekly and ad-hoc updates.Process Improvement, Tools & Playbooks: Identify opportunities to optimise workflows, leverage automation, and contribute to developing standardised operational playbooks and dashboards to ensure consistent execution across hubs.
