Assist the client with first and second level support on workstations, mobility devicesAssist with infrastructures (installations, replacement, change, relocation, removal)Provide support for computer systems in case of hardware and software incidentsProvide support for mobile devices (iPad, iPhone,) in case of software incidentsProvide support of inventory units (monitors, local printers, local scanners, and notebook docking stations) as well as support for local network printer systemsReceive materials and spare parts, inventory, prepare for installation, install, and ensure feedback to customersAlways demonstrate excellent customer service
