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Description Customer Service Representatives who love building solid customer relationships will be interested in Robert Half 's new position. If you're articulate and highly-skilled, this Customer Service Representative position could be an excellent career opportunity for you! This could be the Asheville, North Carolina Customer Service Representative position you're looking for, if you're available for a short-term contract / temporary to hire engagement. This is a great position for you, if you thrive in a dynamic, rapidly-changing call center.How you will make an impact
Receive and send written business correspondence
Offer friendly, accurate customer service in a timely fashion
Be a part of business development by by actively cross-selling and referring customers
Manage incoming telephone calls Requirements - Superior Customer Service experience preferred
Sales Support experience
Human Resources (HR) Administration experience
Strong familiarity with Resolve Customer Service
Solid understanding of customer service
Hands-on knowledge of MS Office Suite
Customer service and office administrative skills
Proven computer skills
Strong communication and interpersonal skills (verbal, written, and listening)
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
A consistently positive approach to your work that is rooted in a businesslike professionalism
Excellent problem-solving skills
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Proven experience going the extra mile to solve complex customer inquiries via extensive research
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
