Chai Pani is hiring a Lead Host for our new deluxe location on The South Slope!
About Chai Pani:
Chai Pani is slang in India for going out for a cup of tea, a tasty bite, a snack, or “a little something.” For us, it means groundbreaking, fun, and delicious Indian street food, paired with a passion for making people happy and building connections through good food and compassionate hospitality.
Chai Pani Asheville is a James Beard Award recipient for Outstanding Restaurant (2022). We’re proud of how far we’ve come and we’re looking ahead at the next part of our journey. If this sounds like a journey you want to take with us - providing extraordinary hospitality andchanging the perception of Indian cuisine in America -we're currently accepting applications for Lead Host at our new location!
About this role:The primary focus for a Lead Host is directing activities around the host station to create a welcoming environment with transparency and organization around the guest wait time and process - setting the stage for an exceptional dining experience for every guest that comes through the door. This includes, managing the wait list during high volume to accurately set guest expectations, coordinating the flow of seating along with the rest of the host team on shift, and keeping the retail experience in our lobby space stocked and beautiful. Our host team also supports the rest of the front of house staff as needs arise, contributing to a smooth flow service. Weekly pay includes a $20/hour rate plus a generous tip-share program.
Responsibilities:
Be warm, friendly, and accommodating - providing exceptional service and hospitality for all guests
Accurately estimate wait times, seeking managerial guidance as needed
Take ownership of creating a welcoming environment by maintaining cleanliness and organization of the host stand and FOH area
Support FOH team members by providing water to customers, answering questions, and pre-bussing tables
Act as a liaison between customers and management
Train new hosts to be successful in their roles
Always go the extra distance for the comfort and happiness of our customers
Requirements:
Prior experience directly interfacing with customers in a restaurant environment is required
Operate in a highly organized and collaborative manner
Provide customers with MIND BLASTING hospitality
Be a reliable and supportive team player
Follow all company policies and procedures, e.g., dress code, punctuality, and professional attitude
Preserve and embrace company culture of compassion, integrity, generosity, and respect
Benefits:
Medical, dental, vision, disability, dependent care FSA, and supplemental life insurance (full-time team members)
Company paid life insurance (full and part-time team members)
Tip-share program
Flexible work schedules
Paid sick days
Free shift meals
Employee discount on merch, Spicewalla products, and all of our other restaurant locations in Asheville, Charlotte & Atlanta
Cash advance program
Opportunity to apply to annual staff trip to India after 1 year of employment
Giving back is at the heart of Chai Pani's mission. We make a difference when and where we can - from our partnership with an educational non-profit in Mumbai; to feeding the homeless with dignity in our communities; and within our own walls, offering competitive pay, schedules, and benefits that support work-life harmony. We hope you’ll join our team and be a difference-maker too.
Apply to job here:Show Job
