The Challenge:Supporting elite military units in achieving their operational and training goals requires a unique blend of technical proficiency, military expertise, and adaptability. What if you could leverage your experience in special operations and military training to support MARSOC and their critical missions? As a Field Service Representative (FSR), you will have the opportunity to develop and deliver innovative and advanced training solutions via a unique software platform to prepare deploying Marine Special Operations Forces for complex threat environments and ensure their operations readiness.Build Your Career:At JCTM, we prioritize the growth and development of our team members. By joining us, you become part of an organization that values commitment, integrity, and innovation. We offer a collaborative environment where you can apply your expertise in military operations and software systems to enhance mission success.Challenging Projects: As an FSR, you will support MARSOC’s operational and training exercises by utilizing proprietary software and C5ISR subject matter expertise to aid and simplify the process of designing, developing, and delivering complex training exercises. This part-time role for the first year will require you to participate in military exercises, both US and Canada, ensuring the successful implementation and usage of the proprietary software for operational efficiency. You'll play a vital role in real-world training scenarios, with surge support opportunities across Camp Lejeune to help expand the software's capabilities.Key Responsibilities:
Provide technical support for the proprietary software during MARSOC exercises.
Collaborate with military personnel to understand operational and intelligence training needs and adapt software functionality accordingly.
Travel to Canada for 2-3 weeks to gain hands-on experience with the proprietary software.
Support exercises tentatively scheduled in March and September 2025, ensuring system functionality and providing troubleshooting support as needed.
Offer surge support across Camp Lejeune as required to demonstrate and sell proprietary capabilities.
Be available for US and Canada travel, including weekends during exercises.
State-of-the-Art Technology:Expand your expertise with the proprietary software platform and other cutting-edge tools essential for supporting military operations. This role offers exposure to new technologies that are shaping the future of military training and mission success.New Skills:Work directly with special operations personnel, gaining deep insights into their mission-critical software needs. You’ll also have the chance to improve your understanding of IT systems within the Department of Defense, with opportunities to work with platforms like MS Project, Analyst Notebook, and SharePoint.Room to Grow:As part of a dynamic and mission-oriented team, you will have opportunities to grow within JCTM, both in this role and in future projects. You will be supported by mentorship and a collaborative environment that encourages continuous professional development.Location: This position offers a hybrid work arrangement with a combination of on-site and remote work options. The employee must be located within a reasonable commuting distance to Camp Lejeune, NC.Travel: Potential travel up to 50% of the time including OCONUS travel to Canada.You Have:
Active SECRET security clearance
8+ years supporting military exercises or operations
Familiarity with special operations missions and training requirements
Proficiency in MS Office
Government issued passport
Nice to Haves:
Active TS/SCI security clearance
10+ years supporting military exercises or operations
2+ years designing or leading training exercises
3+ years conducting or supporting special operations missions
Familiarity with MS Project, Analyst Notebook, SharePoint
Basic IT knowledge and understanding of DoD IT frameworks
Clearance:Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information. SECRET clearance is required to start. TS/SCI clearance is preferred.JCTM is an Equal Opportunity Employer that empowers individuals to contribute to mission success while supporting the safety and security of our nation. We value diversity and are committed to creating an inclusive environment for all employees.
