Pharmaceutical Customer Service Representative
Work for a Fortune 10 company
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-$20.40/hrIntroductionA fortune 10 pharmaceutical and medical solutions company in Cary, NC will shortly be seeking customer service professionals to join their call center for an upcoming contract. This position would allow you to make a real, positive impact on the lives of patients across the country, as well as further your career.What We're Looking For
1+ years of call center experience
Prior experience in a pharmacy, healthcare or medical setting strongly preferred
Prior knowledge of HIPAA regulations desirable
Highly organized and professional with excellent internal and external communication skills
Proficiency with Microsoft Office a minimum
High school diploma
Responsibilities
Answer incoming calls and provide solutions to health care providers, patients and other internal customers.
Coordinating and scheduling patient initial and refill shipments.
Contacting patients and gathering essential information for coordination of shipment of prescription
Overseeing scheduling and delivery of medical supplies and equipment
Maintaining patient records accurately and completely
Following all applicable government regulations including HIPPA and compliance regulations
Complete all necessary paperwork forms and records according to policy
Hours and DaysThis position is will be on-site for training, followed by a hybrid schedule, Monday to Friday. MPLOYEE BENEFITS INFORMATIONEligibility· Requirements apply to some benefits and may depend on your job classification and length ofemployment.· Benefits are subject to change and may be subject to specific elections, plan, or program terms.· If eligible, the benefits available for this temporary role may include the following: § Medical,dental & vision § CriticalIllness, Accident, and Hospital § 401(k)Retirement Plan – Pre-tax and Roth post-tax contributions available § LifeInsurance (Voluntary Life & AD&D for the employee and dependents) § Shortand long-term disability § HealthSpending Account (HSA) § Transportationbenefits § EmployeeAssistance Program § TimeOff/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
